Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • You can find nearly all the answers to your questions in the user–friendly Help section built into your Web Site Control Panel. It offers a detailed knowledgebase with regularly asked questions and comprehensive instructional articles contributed by our skillful help desk support team.

  • Top quality support service
  • Instructional Videos

  • We have prepared a collection of educational video tutorials that detailedly show how to remedy a common problem related to your shared website hosting account. You can find the educational video clips in the Help Center.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24x7 customer service and a 60–minute support ticket response guarantee. Our skillful techs will be online for you 24x7x365 to respond to your enquiries and to fix any problem that you might possibly have. Simply submit a customer support ticket from the Help Center section and we will reply to you extremely quickly.